Omicron is the latest addition to Unison’s arsenal of targeted communication management tools. Being the first of its kind in the world, Omicron provides the client with a mobile management solution that promises to deliver a deep understanding and analysis of their mobile communications. Omicron achieves this with tools that are tailored to cut to the core of this complex and, to date, un-managed environment. Click here to read more...
First National Bank
First National Bank of Namibia has made the decision to replace the out dated Stella Nova (Telephone Management System) with Galactrix Enterprise Edition (Voice Management System) in October 2009. Candor Information Technology Namibia sole Unison agent in Namibia will complete the roll out of Galactrix at the end of January 2010.
Social Security Commission Namibia
Social Security Commission Namibia was Candor Information Technologies first Galactrix Pre Paid customer in Namibia. Social Security Commission required a service provider that can restrict its employees on there Telephone usage by means of monthly budgets. Candor managed to deploy the project successfully across Namibia in August 2009.
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What is Voice Management?
We define Voice Management as a total voice application and billing solution, meaning that you can incorporate numerous voice/communication expenditures onto one system that will give a company a total expenditure overview.
These are the types of items that can be incorporated into this solution:
Company Telecom voice bill – ability to allocate costs to sites, departments and users Company Cell phone bill – ability to allocate costs to users VOIP bill – determine which sites are utilizing the network lines to make calls to the branches or Head Offices Faxes – determine who is sending and receiving faxes and how are costs allocated
Our solution offering from Unison Communications covers the above and much more.
Spescom DataVoice designs and develops proprietary solutions that record, manage, re-create and analyse voice and screen transactions, enhancing the process of communication between organisations and their customers and assisting them to mitigate risk, optimise workforce productivity and ensure quality customer interactions.